Legal
Accessibility Statement
The Historic Howard Theatre | thehowardtheatre.org | Effective: June 6, 2026
Our Commitment
The Historic Howard Theatre is committed to ensuring digital accessibility for people with disabilities. We are actively working to increase the accessibility and usability of our website and digital properties in accordance with current best practices and standards.
We believe every visitor deserves equal access to our history, programming, ticketing, and community resources, regardless of ability or the assistive technology they use.
Conformance Status
The Historic Howard Theatre is committed to making its digital properties accessible and usable for all visitors. We strive to substantially conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and continually evaluate and improve accessibility; however, we do not represent or warrant that every page or feature will conform at all times. These guidelines explain how to make web content more accessible to people with disabilities.
Conformance status: We are actively working toward full compliance. Some areas of the site may not yet fully meet all criteria as we continue improving the experience.
Measures We Take
The Historic Howard Theatre takes the following measures to ensure accessibility:
- Incorporating accessibility requirements into our design and development standards
- Conducting periodic accessibility audits using automated tools and manual testing
- Including users with disabilities in our usability testing process where possible
- Providing staff training on accessibility awareness and best practices
- Designating a point of contact responsible for ongoing accessibility compliance
- Ensuring third-party ticketing and donation platforms meet accessibility standards
Technical Specifications
The Howard Theatre website relies on the following technologies to ensure accessibility:
- HTML5
- CSS3
- JavaScript (with progressive enhancement)
- WAI-ARIA (Accessible Rich Internet Applications) where applicable
The site is designed to be compatible with the following assistive technologies:
- Screen readers (including NVDA, JAWS, VoiceOver, and TalkBack)
- Keyboard-only navigation
- Voice recognition software
- Browser zoom and OS-level text scaling
- High contrast and forced color modes
Known Limitations
While we strive for full accessibility, some content may not yet meet all WCAG 2.1 AA criteria. Known limitations include:
- Some legacy embedded media content (archival video and audio) may not include full captions or transcripts. We are working to remediate these as resources allow.
- Third-party event ticketing interfaces are managed by external vendors. We actively request and encourage accessible design from our vendor partners.
We are committed to addressing all known gaps on a documented timeline. If you encounter an issue not listed here, please contact us.
Certain portions of the Site may be operated by third-party vendors or service providers over whom the Historic Howard Theatre has limited control. While we encourage our vendors to maintain accessible services, we cannot guarantee the accessibility of third-party platforms.
Physical Venue Accessibility
The Historic Howard Theatre is committed to physical accessibility for all guests. Our venue accommodations include:
- Wheelchair accessible entrances and seating areas
- Accessible restrooms
- Assistive listening devices available upon request at the box office
- Designated drop-off areas near accessible entrances
- Service animals welcome
For specific venue accessibility questions prior to your visit, contact our box office directly:
Phone: [BOX OFFICE PHONE]
Email: accessibility@thehowardtheatre.org
Visitors requiring reasonable accommodations or auxiliary aids and services may contact us at least forty-eight (48) hours before an event whenever practicable. While advance notice is preferred, we will make reasonable efforts to accommodate requests received with shorter notice.
Feedback and Contact
We welcome your feedback on the accessibility of the Howard Theatre website and venue. If you experience accessibility barriers, please let us know:
- Email: accessibility@thehowardtheatre.org
- Phone: [GENERAL PHONE NUMBER]
- Mailing Address: Historic Howard Theatre, 620 T Street NW, Washington, DC 20001
We aim to respond to accessibility feedback within 2 business days. If you are not satisfied with our response, you may contact the relevant enforcement authority.
Formal Complaints
We are committed to resolving accessibility concerns promptly. If you believe we have not adequately addressed your concern, you may contact:
- The U.S. Department of Justice, Civil Rights Division, regarding ADA compliance
- The District of Columbia Office of Human Rights for DC-specific accessibility matters
Limitation of Liability
Nothing in this Accessibility Statement shall be construed as creating any contractual rights, warranties, or causes of action beyond those provided under applicable law.
Enforcement Procedure
This statement was prepared in accordance with WCAG 2.1 guidelines and the Americans with Disabilities Act (ADA). Accessibility is an ongoing effort. The Historic Howard Theatre continuously reviews and improves its digital properties and reserves the right to modify accessibility features and content as technology and standards evolve. We review and update this statement annually or whenever material changes are made to the website.
Last reviewed: June 6, 2026